FAQs

 

FREQUENTLY ASKED QUESTIONS (FAQS)

 

How to order?

STEP 1: ORDER

Order your E-cigarettes & E-Juice online

STEP 2. PAY

Send payment via interact e-transfer to info@cjuice.ca

STEP 3. PACKING

Your E-cigarettes & E-Juice products are shipped in discreet packaging.

STEP 4. SHIP

1-3 business days for major cities.

3-4 business days for urban locations

4-7 business days for rural locations

 

 

What Type of Payments Do You Accept?

At this time we accept Interac E-transfer, PayPal (available for retail orders), Money Order and Cheques (available for wholesale orders) . 

Once payment has been received your will be notified by email your order status is changed to “Wait for Shipment”. Within 1-2 business days, your order will be shipped out with Tracking Number updated (90% of the orders Shipped within 1 business day). You can also log in to your customer account to see any updates on your order. 

 

Email Money Transfer Instructions

What is an Interac e-Transfer?

 

Interac e-Transfer is a simple, convenient, and secure way to send and receive money directly from one bank account to another. All you need is access to online or mobile banking through a participating financial institution, and you can send money to anyone with an email address or mobile phone number and a bank account in Canada — without sharing any personal or financial information. It’s a great alternative to cheques and cash.

 

How do I comlete the Interac e-Transfer?

 

Step 1: Login into your bank account online.

 

Step 2: Locate Interac e-Transfer, usually found in the Transfer/Payments menu.

 

Step 3: Fill in the following Interac e-Transfer information accordingly…

 

1.         Recipient’s email (info@cjuice.ca)

 

2.         Payment amount: $XXX.XX (this is the amount of your order total).

 

3.         Account from which to withdraw your funds: Whichever account you wish.

 

4.         Security Question to be set as:  happier in daily life

 

5.         Security answer to be set as: cjuice

 

 

 

How your Interac e-Transfer is protected?

 

When you send money using Interac e-Transfer, your money never actually travels by email or text message. Email and text messages are only used to notify the recipient and to provide instructions on how to deposit the money. Your financial institution and your recipient’s financial institution transfer funds using established and secure banking procedures.

 

 

 

There are no products listed under this category.

Get the latest updates on new products and upcoming sales